Quotations
A written quotation will be submitted to the Client for all
services requested of the Consultant. All prices quoted are exclusive of VAT and
the prices quoted are valid for 30 days.
Orders
Written orders must be received from the Client detailing the
work required. Work will be carried out by the Consultant in accordance with
these instructions.
Payment
All work carried out by the Consultant will be invoiced to
the Client. Payment of an invoice is due immediately upon receipt unless a
separate agreement has been reached and agreed in writing with the Consultant.
Documentation
All documentation provided by the Consultant is subject to copyright. It cannot therefore be copied or reproduced
without the permission of the Consultant. However no
responsibility is accepted for any errors therein.
Additional bound copies or royalty-free copies on disk are
available at an extra charge.
Technical Support
Technical support is offered for a period of one month after
the completion of the Contract unless otherwise agreed in writing. This provides
for a next working day telephone response to queries.
Additional support cover can be provided at an additional
charge.
Cancellation
Cancellation of a contract will not be liable for any
cancellation fee providing notice is given at least 5 working days prior to the
commencement of the contract. After this time, cancellations may be subject to a
cancellation fee of up to 100%.
Training can only be undertaken in an environment which
provides the following minimum requirements:
