Getting Started with ACT!

	The Menus
	The Toolbar
	The Status Bar

Working with ACT!

	Moving around the Database
	The Contact Screens
	Viewing Records
	Adding Contacts
	Deleting Contacts
	Searching & Sorting
	Contact List

Using Lookups

	Simple Lookups
	Lookup By Example
	Keyword Searches

Creating Groups and Sub-groups

	Group Membership
	Membership Rules

Working with Companies

	Company List
	Assigning Membership
	Adding a Division
	Attaching Notes, Activities, Opportunities and Files

Working with Notes

Using your History

Sales Opportunities

Exporting to Excel

Managing your Day

	Scheduling a Phone Call
	Scheduling a Meeting
	Scheduling a To-Do
	Using the Timer
	Task List
	Using Calendars
	Synchronising your calendar with Outlook

Letters and Faxes

	Word Processing
	Sending Mailshots
	Using E-Mail

Reports

	Activity Reports
	Sales Reports
	Other Reports